Privacy Policy

1. Information We Collect

When you create an account or purchase tickets through WCAFROFEST, we collect information you provide directly, including your name, email address, and payment details. We also collect usage data such as pages visited, device information, and IP address to improve our service.

2. How We Use Your Information

We use the information we collect to:

• Process ticket purchases and send confirmations
• Send event reminders and updates
• Verify your identity at check-in
• Improve and personalize your experience
• Prevent fraud and ensure platform security

3. Payment Information

Payments are processed securely through Stripe. We do not store your full credit card number on our servers. Stripe's privacy policy governs how your payment information is handled.

4. Data Sharing

We do not sell your personal information. We share data only with service providers necessary to operate the platform (e.g., Stripe for payments, Clerk for authentication, Resend for email delivery).

5. Data Retention

We retain your account and ticket data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

6. Cookies & Analytics

We use essential cookies to keep you signed in and functional cookies to remember your preferences. We may use analytics tools to understand usage patterns and improve the platform.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email below.

8. Contact Us

If you have questions about this privacy policy, please contact us at support@wcafrofest.com.